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Lead Housekeeping Houseperson
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88070590

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Highgate Hotels

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  Job posted:   Mon Apr 9, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Lead Housekeeping Houseperson
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street.


The Lead Housekeeping Houserperson is responsible for maintaining and cleaning all public areas and assisting with housekeeping functions in assigned sections.

+ Maintain all assigned sections or public areas on a daily basis to ensure the standards and productivity levels are being met and maintained.

+ In the absence of the Assistant Housekeeping Supervisor, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.

+ Maintain and ensure the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.

+ Assist and handle items for "Lost and Found" according to the standards.

+ Monitor cleanliness and orderliness of all public areas and assist with the room attendants carts, linen closets, control closets, stairways and landings.

+ Assist and oversee that the House Attendants carry a work assignment.

+ Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.

+ Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.

+ Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.

+ Assist with training of Housekeeping staff.

+ Ensure completion of cleaning projects on a biannual basis.

+ Ensure overall guest satisfaction.

+ High School diploma or equivalent required. College course work in related field helpful.

+ Two to three years of progressive experience in a hotel or related field preferred.

+ Previous supervisory responsibility preferred.

+ Ability to stand during entire shift.

+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

External Job Posting Title: Lead Housekeeping Houseperson

Job ID: 2016-1742

External Company Name: Highgate Hotels, L.P., a Delaware Limited Partnership

External Company URL:

Address1: 1319 Duval

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